Depot Service
eSolutions can help you get your broken printer,
portable, or bar code scanner repaired and returned in a timely manner.
- Check on Warranty Status
- Give us a part number
and a serial number and eSolutions can let you
know if your product is under warranty.
- Microscan
Systems, Inc. warrants products manufactured by it to be free from
defects in material or workmanship under normal use and service for a
period of one year from date of shipment. This warranty is specifically
limited to the replacement or repair of any such warrantable defects,
without charge, when the complete product is returned to Microscan Systems, Inc., freight prepaid, at the
address shown above. Contact the factory at the address above for a
Service Return Order(SRO) number before
returning the product. Microscan Systems, Inc. shall
be the sole judge of the warrantability of
alleged product defects. Products that are returned for warranty
examination and that are found to be non-warrantable are chargeable and
are returned freight collect. A copy of a purchase order with the amount
of the charge must be received by Microscan,
either by mail or by FAX, before any equipment is returned. Warrantable
products are repaired or replaced at no charge and returned freight
prepaid.
- Find out repair cost
- If it is out of
warranty, eSolutions can get you an estimated
repair cost and turn around time.
- Get an RMA from the
manufacturer
- We’ll get you an RMA
using our vendor contacts instead of waiting on an email reply
- Follow up on the repair
- Many vendors estimate
and meet their designated turn around times on repairs. We can log and
track this repair and follow up with the manufacturer.
- Reconfigure when it comes back
- In most cases of a
repair the product has been reset to factory settings. We can reconfigure
the product for you from a stored image or setup file. That way we can ship it right to the
point of use to save you time.
Fast, reliable equipment repair
State-of-the-art diagnostics, a
rigorous adherence to repair protocols, and hours of mandatory training for
each and every one of our repair technicians translates to an exceptional level
of service. Your products are repaired to original manufacturing standards, so
they run as efficiently as before.
Service Center
programs can be purchased at any time.
|
Bar Code Label Printers